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Your EFAP

Your ASEBP benefits (excluding the MyRetiree Plan) may give you access to our Employee and Family Program (EFAP). Offered by GreenShield Health (GreenShield), you can confirm enrolment by checking your ASEBP ID card or My ASEBP account.

New brand, same great services!

Inkblot by GreenShield, ASEBP’s Employee and Family Assistance Program provider, rebranded to GreenShield Health. The branding update impacts the look and feel of EFAP but does not impact existing programs and services.

Mental health supports are only the beginning

Your EFAP connects you and your dependants with specialists, advisors, and healthcare professionals – including legal and financial advisors, career coaches, registered nurses, and more – that can guide you through a range of challenges.

 

Additional services now available with GreenShield+

Children’s Mental Health: Access Mightier, a game-based mental health program built for kids. Mightier is clinically validated to help all children explore their emotions and build coping skills through play. 

Noojimo Health and GreenShield Partnership: Noojimo, in partnership with GreenShield, is the first and only all-Indigenous virtual mental wellness clinic. Sign up through your EFAP for culturally safe mental wellness for Indigenous individuals and families. 

GS Digital Cognitive Behavioural Therapy: GreenShield offers Digital CBT anxiety and depression programs for employees to complete at their own pace. 

 

Get access to a yearly allotment of confidential support services that include:

Tap each box on your screen to reveal more details.

Covered members and their dependants have access to the GreenShield Health video counselling platform. Using GreenShield’s unique matching algorithm, you can have sessions virtually, via video, phone, or in person after you have matched with a counsellor who can meet your personal and therapeutic needs.
Individual Counselling
Four Hours Per Calendar Year
If you’re struggling with feelings of depression or anxiety, or you simply want to talk through a difficult situation with someone, your EFAP can connect you with a counsellor to provide support.
Couples Counselling
Four Hours Per Calendar Year
From new relationship challenges to support when thinking about separation, your EFAP can match you with a counsellor who can help you and your partner discover what’s best for you both.
Couples counselling is available to covered members and their dependants. Appointments can be booked for 60 or 90 minutes and are accessible in the same manner as individual counselling sessions.
Health Coaching
Four Hours Per Calendar Year
From quitting smoking, eating a more balanced diet, or delving into any other physical health-related quest, get support from registered nurses, dietitians, and more to support your journey.
Information and counselling on adaptive and preventative health and well-being include smoking cessation, eating well models/nutrition, and weight management.
Career Coaching
Four Hours Per Calendar Year
Want to make a move in your career but are unsure of the next steps, or maybe you’re experiencing a difficult relationship with a colleague that you would like help navigating? This service can help!
Coaching and guidance around career management, career transition, and retirement transition.
Life Transitions
Four Hours Per Calendar Year
Big changes in life (think: becoming a parent or planning to retire) often come with big emotions. If you find yourself wondering if you are making the right choice, or, if you are in the earlier stages of planning and want some guidance, this service can help.
Information and support for those planning a family, who need parenting advice or support with childcare, eldercare, or teens. Also includes support through marriage, divorce, and becoming an empty nester.
Financial Advice
As needed, no limit
Offers personal guidance from financial advisors on topics ranging from tax questions, managing debt, saving for the future, budgeting and more.
Provides information and clarification on credit management, budgeting, financial management, overextension, investing, retirement planning, insurance, and taxes. These services are managed by Acquaint Financial (appointment times scheduled on the GreenShield+ portal).
Legal Advice
As needed, no limit
Access legal professionals who can provide advice on things like real estate law, family law, and more.
Provides information and clarification on real estate, divorce, custody and child support, wills and estate planning, family matters, consumer concerns, criminal matters, and legal rights.

A 1-800 number and case ID is provided to covered members immediately upon access to the Inkblot portal.
Individual Counselling
Four hours: if you’re struggling with feelings of depression or anxiety, or you simply want to talk through a difficult situation with someone, your EFAP can connect you with a counsellor to provide support.
Couples/family Counselling
Four hours: from new relationship challenges to support when thinking about separation, your EFAP can match you with a counsellor who can help you and your partner discover what’s best for you both.
Health Coaching
Four hours: from quitting smoking, eating a more balanced diet, or delving into any other physical health-related quest, get support from registered nurses, dietitians, and more to support your journey.
Career Coaching
Four hours: want to make a move in your career but are unsure of the next steps, or maybe you’re experiencing a difficult relationship with a colleague that you would like help navigating? This service can help!
Life Transitions
Four hours: big changes in life (think: becoming a parent or planning to retire) often come with big emotions. If you find yourself wondering if you are making the right choice, or, if you are in the earlier stages of planning and want some guidance, this service can help.
Financial Advice
No Limit: offers personal guidance from financial advisors on topics ranging from tax questions, managing debt, saving for the future, budgeting and more.
Legal Advice
No Limit: access legal professionals who can provide advice on things like real estate law, family law, and more.

 

Your yearly service allotment is available to you free-of-charge. Once all counselling hours are used, you can continue with your chosen mental health professional at a rate lower than the national average and submit your receipts to ASEBP for reimbursement through your extended health benefits or Health Spending Account.

If you need immediate mental health support, please call 1-833-707-4747. For service in English, stay on the line, then press 1 for crisis support. For service in French, select 7 and then press 1 for crisis support. If this is an emergency, please call 911. 

Accessing Your EFAP

To access the services offered by your EFAP, register for an account on GreenShield’s platform (Register for GreenShield+ button below).

GreenShield also offers a mobile app, which you can find on your device’s app store by searching “GreenShield+”.

You can download this step-by-step resource to help you migrate your EFAP account from Inkblot or when registering for a new EFAP account.

 

 

 

 

For login and registration support, contact GreenShield toll free at 1-833-707-4747, or by email at support@greenshield.ca.

Register for GreenShield+

Wellness Hub

GreenShield Health’s Wellness Hub is an online resource centre where you can find information on topics like mental health, senior care, relationships, and more.

Resources

GreenShield Sign Up Scenarios EN

GreenShield EAP Overview EN | FR
Using your GreenShield EFAP Sponsored Hours Brochure EN
GreenShield Noojimo Overview EN | FR

GreenShield Wellbeing Poster EN | FR
GreenShield Well-being Program Brochure EN | FR
GreenShield EAP Poster EN | FR
GreenShield Digital CBT Self-Directed Brochure EN | FR
GreenShield Care Navigation Poster EN | FR
GreenShield Children's Mental Health Poster EN | FR
GreenShield EFAP Work Life Health- Life Health Coaching EN| FR
GreenShield First Step Poster EN
GreenShield Care Navigation Poster EN
ASEBP GreenShield EFAP Wallet Card EN | FR

Get in Touch

Your ASEBP benefit plan covers a range of health and wellness services.
For more information, email benefits@asebp.ca or call us at 1-877-431-4786. You can also schedule a phone, video, or in-person meeting with a benefit specialist at asebp.ca/contact-us.
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