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Your EFAP

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If you have ASEBP benefits (excluding the MyRetiree Plan), you may have access to our Employee and Family Assistance Program (EFAP), offered by Inkblot by GreenShield. You can confirm enrolment by checking your ASEBP ID card or My ASEBP account.

Your EFAP connects you and your dependants with clinical mental health professionals (e.g., Master of Social Work or registered counsellors), registered nurses, legal and financial experts, and more.

Get access to a yearly allotment of confidential support services that include:

Rocky View School Division Only

If you are a member of the Rocky View School Division, please click the following button to register for your EFAP account.

Rocky View School
EFAP resources

Tap each box on your screen to reveal more details.

Individual Counselling
Four Hours Per Calendar Year
If you’re struggling with feelings of depression or anxiety, or you simply want to talk through a difficult situation with someone, your EFAP can connect you with a counsellor to provide support.
Covered members and their dependants have access to the Inkblot video counselling platform. Using Inkblot’s unique matching algorithm, you can have sessions virtually, via video, phone, or in person after you have matched with a counsellor who can meet your personal and therapeutic needs.
Couples Counselling
Four Hours Per Calendar Year
From new relationship challenges to support when thinking about separation, your EFAP can match you with a counsellor who can help you and your partner discover what’s best for you both.
Couples counselling is available to covered members and their dependants. Appointments can be booked for 60 or 90 minutes and are accessible in the same manner as individual counselling sessions.
Health Coaching
Four Hours Per Calendar Year
From quitting smoking, eating a more balanced diet, or delving into any other physical health-related quest, get support from registered nurses, dietitians, and more to support your journey.
Information and counselling on adaptive and preventative health and well-being include smoking cessation, eating well models/nutrition, and weight management.
Career Coaching
Four Hours Per Calendar Year
Want to make a move in your career but are unsure of the next steps, or maybe you’re experiencing a difficult relationship with a colleague that you would like help navigating? This service can help!
Coaching and guidance around career management, career transition, and retirement transition.
Life Transitions
Four Hours Per Calendar Year
Big changes in life (think: becoming a parent or planning to retire) often come with big emotions. If you find yourself wondering if you are making the right choice, or, if you are in the earlier stages of planning and want some guidance, this service can help.
Information and support for those planning a family, who need parenting advice or support with childcare, eldercare, or teens. Also includes support through marriage, divorce, and becoming an empty nester.
Financial Advice
As needed, no limit
Offers personal guidance from financial advisors on topics ranging from tax questions, managing debt, saving for the future, budgeting and more.
Provides information and clarification on credit management, budgeting, financial management, overextension, investing, retirement planning, insurance, and taxes. These services are managed by Acquaint Financial (appointment times scheduled on the Inkblot portal).
Legal Advice
As needed, no limit
Access legal professionals who can provide advice on things like real estate law, family law, and more.
Provides information and clarification on real estate, divorce, custody and child support, wills and estate planning, family matters, consumer concerns, criminal matters, and legal rights.

A 1-800 number and case ID is provided to covered members immediately upon access to the Inkblot portal.
Individual Counselling
Four hours: if you’re struggling with feelings of depression or anxiety, or you simply want to talk through a difficult situation with someone, your EFAP can connect you with a counsellor to provide support.
Couples/family Counselling
Four hours: from new relationship challenges to support when thinking about separation, your EFAP can match you with a counsellor who can help you and your partner discover what’s best for you both.
Health Coaching
Four hours: from quitting smoking, eating a more balanced diet, or delving into any other physical health-related quest, get support from registered nurses, dietitians, and more to support your journey.
Career Coaching
Four hours: want to make a move in your career but are unsure of the next steps, or maybe you’re experiencing a difficult relationship with a colleague that you would like help navigating? This service can help!
Life Transitions
Four hours: big changes in life (think: becoming a parent or planning to retire) often come with big emotions. If you find yourself wondering if you are making the right choice, or, if you are in the earlier stages of planning and want some guidance, this service can help.
Financial Advice
No Limit: offers personal guidance from financial advisors on topics ranging from tax questions, managing debt, saving for the future, budgeting and more.
Legal Advice
No Limit: access legal professionals who can provide advice on things like real estate law, family law, and more.

Your yearly service allotment is available to you free-of-charge. Once all counselling hours are used, you can continue with your chosen mental health professional at a rate lower than the national average and submit your receipts to ASEBP for reimbursement through your extended health benefits or Health Spending Account. Learn more about this in our Using your EFAP: What Happens When your Sponsored Counselling Hours End brochure.

If you need immediate mental health support, please call 1-855-933-0103 (press 1 for English and 2 for French). If this is an emergency, please call 911.

Accessing Your EFAP

To access the services offered by your EFAP, register for an account on Inkblot’s platform (use the Connect to Inkblot button below). To create an account:

  • Search for your employer
  • Provide your ASEBP ID (found on My ASEBP or your ASEBP ID card).
  • You will then receive an email asking you to confirm your registration and will be able to complete your account set up.

You can also access your EFAP over the phone by calling 1-855-933-0103. Please have your ASEBP ID number on hand for your call. Inkblot by GreenShield also offers a mobile app, which you can find on your device’s app store by searching “Inkblot”.

If you would like to learn more about the EFAP, watch the ASEBP EFAP orientation video to the right and check out this EFAP Q&A from the session. You can also register for one of Inkblot’s monthly public orientation sessions (available in French and English). Please note the orientations are open to anyone enrolled in the Inkblot by GreenShield program, so they won’t be able to answer ASEBP-specific questions.

Questions about your EFAP? Call Inkblot at 1-855-933-0103 (press 1 for English and 2 for French), 24/7/365, or email support@inkblottherapy.com

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Get in Touch

Your ASEBP benefit plan covers a range of health and wellness services.
For more information, email benefits@asebp.ca or call us at 1-877-431-4786. You can also schedule a phone, video, or in-person meeting with a benefit specialist at asebp.ca/contact-us.
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